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Good Afternoon,

As a result of our Government Officials making additional announcements, we felt it necessary to send out an update on our operations.

There are many lessons to learn through these experiences, including patience, compassion, tolerance, and understanding, just to name a few. As community members and Americans, we are resilient and will come through this time stronger than ever.

With the “Stay at Home” order, we wanted to let our residents know how we are handling this. We believe we have essential functions that need to be completed, including but not limited to ensuring the safety and security of our common area facilities, ensuring the pools filtration systems continue to operate, and to ensure that the lake remains healthy and its 11 motors and 21 skimmers remain operational. As such, we will continue with our Community Services Patrol and a skeleton maintenance crew. We will also have a manager on duty each day.

It is our priority to ensure the health and safety of our staff. Our Administrative Offices and facilities will be closed through April 6, with the possibility of an extension. Should you need to contact the offices, please send an email to one of our employees. They will be working remotely and checking emails:

Susan Janowicz, General Manager

Jeff Leinen, Operations Manager

Robert Girolamo, Finance Manager

Cheryl Lee, Finance Assistant

BreeIllum, Activities Coordinator

Lisa Walton, Community Relations Coordinator

For those homeowners who wish to drop off payments, architectural applications or other correspondence, please either mail it or drop off in the mailbox located at the top of the traffic circle, behind the monument sign. This box is emptied each evening.

Please feel free to contact us through emailat This email will also be checked periodically on a daily basis.

Should situations change, we will do our best to notify you as soon as possible.

Reminders - Please continue to support our local restaurants by ordering take out or buy gift cards (don’t forget to tip, if you order takeout, many of them depend on tips). Many have some great offers going on. Also, be sure to smile and offer some words of encouragement to our grocery store employees. They are enduring a lot right now.

We are all in this together and appreciate your patience and perseverance through these unprecedented times. Please continue to check your email for the latest updates and to keep your at-risk neighbors in mind.


The Board of Directors

East Lake Village Community Association

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